Complex Care Courses

Practical Complex Care Training 

At Nursing Solutions Group, our Complex Care Courses provide practical, hands-on learning designed to help support workers and healthcare professionals build the skills and confidence needed to support people with complex care needs. Available to individuals and organisations across Wollongong, Nowra and surrounding regions, our complex care training combines an online questionnaire with face-to-face practical learning guided by experienced clinical educators. Our complex care training courses cover essential areas including diabetes care, complex bowel care, dysphagia, enteral feeding support, palliative care, pressure care and wound management, and urinary catheter care. Through practical exercises, realistic scenarios and expert guidance, participants can strengthen their knowledge and develop skills they can confidently apply in real-world care environments.

Complex Care Training Courses for Practical Skills

Our face-to-face training courses are designed to provide hands-on learning guided by experienced clinical educators. These training courses focus on practical application, helping participants build the skills and confidence needed to deliver high-quality complex care in real-world settings.

Through interactive sessions, learners work alongside others in a supportive environment, gaining valuable experience while practising essential techniques. This approach allows participants to develop a deeper understanding of complex care, while improving their ability to respond to a range of client needs safely and effectively.


Hands-On Learning with Expert Guidance

A key benefit of our practical complex care training courses is the opportunity to learn directly from experienced clinical professionals. Participants are guided through realistic scenarios that reflect everyday challenges in care roles, ensuring they are prepared for real-life situations.

These training courses encourage open discussion, teamwork and immediate feedback. Learners can ask questions, refine their techniques, and build confidence as they practise in a safe, structured setting.


Ideal for Support Workers

Our training courses are ideal for Independent Support Workers and those looking to enhance their skills. Whether you are new to the industry or wanting to expand your knowledge, these training courses provide practical, job-ready experience.

By completing this training, participants gain the confidence to deliver personalised care, improve safety outcomes, and provide better support to individuals with complex needs.

Complex Care Courses

Nurse using a diabetes monitoring device to check a patient’s blood glucose levels

Diabetes Care

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Delivery Method

This is a blended delivery course, combining an online questionnaire with face-to-face practical training.

In this module, you will learn how to safely support people living with diabetes through daily care, monitoring and observation. You will gain an understanding of the importance of blood glucose testing, insulin administration, dietary management and recognising early warning signs of hypo- or hyperglycaemia. The training also covers how lifestyle, medication and emotional wellbeing interact in diabetes care, as well as how to accurately record and promptly escalate changes in a person’s condition to clinical staff.

Nurse smiling while supporting a patient with a reassuring hand on their back

Complex Bowel Care

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Delivery Method

This is a blended delivery course, combining an online questionnaire with face-to-face practical training.

Build confidence in safe, respectful bowel care.
Develop the practical knowledge and skills to support bowel health, recognise changes and provide individualised care within your role as an NDIS support worker.
Why this course matters
Bowel health can have a significant impact on a person’s comfort, dignity, wellbeing and independence. Support workers providing complex bowel care need to understand individual care needs, follow established care plans, recognise potential complications and know when concerns require escalation. This course helps workers provide safe, respectful and person-centred bowel care while maintaining professional boundaries and working within their scope of practice.
 
What you will learn
By the end of this course, participants will be able to:
  • Understand basic bowel anatomy and the importance of bowel health
  • Recognise common bowel conditions and changes that may require attention
  • Understand individual bowel care needs and assessment considerations
  • Follow and implement individualised bowel care plans
  • Support clients with dignity, privacy and respectful communication
  • Understand nutritional and lifestyle considerations that may influence bowel health
  • Recognise signs of potential complications and know when to report or escalate concerns
  • Promote client choice, participation and independence
  • Provide bowel care safely and appropriately within the support worker’s scope of practice
 
Who this course is designed for
Designed for people working across care and support environments.
Healthcare worker assisting an elderly woman to stand safely, supporting mobility and swallowing care

Dysphagia (Swallowing Difficulties)

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Delivery Method

This is a blended delivery course, combining an online questionnaire with face-to-face practical training.

In this training, you will explore how swallowing works, what causes dysphagia and how to safely support individuals at risk of aspiration or choking. You will learn to identify signs of swallowing difficulty, understand texture-modified diets and thickened fluids and apply safe mealtime management techniques using IDDSI guidelines. Emphasis is placed on communication, teamwork and following individual mealtime management plans to promote comfort, safety and enjoyment of food.

Enteral Feeding Support

Enteral Feeding Support

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Delivery Method

This is a blended delivery course, combining an online questionnaire with face-to-face practical training.

This module focuses on supporting clients who receive nutrition and hydration via percutaneous endoscopic gastrostomy (PEG) or radiologically inserted gastrostomy (RIG) tubes. You will learn about infection control, safe handling of feeds and equipment, correct positioning and monitoring for complications. The training emphasises the importance of accurate documentation, hygiene and escalation protocols when changes occur, ensuring clients receive safe and effective enteral feeding support.

Healthcare worker providing palliative care to an elderly woman in bed with a family member beside her

Palliative Care

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Delivery Method

This is a blended delivery course, combining an online questionnaire with face-to-face practical training.

In the palliative care module, you will learn how to provide compassionate, person-centred care for individuals approaching the end of life. This includes understanding symptom management, pain relief, emotional support and addressing cultural or spiritual needs. You will also explore the importance of communication with families, respecting choices and advance care directives and maintaining dignity and comfort throughout all stages of care.

Pressure Care and Wound Management

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Delivery Method

This is a blended delivery course, combining an online questionnaire with face-to-face practical training.

This module will teach you how to identify pressure injury risks, implement prevention strategies and assist in wound management. You will learn correct repositioning techniques, the use of pressure-relieving devices and early recognition of skin changes. The course also covers basic wound assessment principles, hygiene standards and clear escalation pathways to ensure all wound care is carried out safely under clinical supervision.

Urinary Catheter

Urinary Catheter Care

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Delivery Method

This is a blended delivery course, combining an online questionnaire with face-to-face practical training.

In this session, you will develop the skills to safely assist in the care and maintenance of urinary catheters. You will learn about different catheter types, the importance of infection prevention, fluid balance monitoring and how to identify and report complications such as blockages or signs of infection. Emphasis is placed on privacy, dignity, accurate documentation and communication with Registered Nurses to ensure client safety and comfort.

Join Our Team

At Nursing Solutions Group, we are passionate about delivering high-quality care across aged care, disability and community settings in Wollongong and Nowra.
 

Join a supportive team that values flexibility, professional growth and making a real difference in people’s lives.

COURSES ENQUIRY